Competence Management and Assessment
Competence Management and Assurance (CM&A) is the foundation of Organizational Capability. It is the affirmation of the organization’s ability to execute and compete successfully in the marketplace.
It extends from the identifying and defining the critical competencies, to assessing employment applicants against those competencies, to learning and development plans targeting these competencies, and finally to Performance Management built around these competencies.
The sum of staff competencies, technical and behavioral constitute the organizational capability.
Most organizations invest in training. Unfortunately, fewer implement a rigorous CM&A process. An investment in CM&A is necessary for areas where quality and sustainable outputs are necessary, and especially so for activities that constitute high risk or high reward.
P3A will work with the customer through all the stages of CM&A process – we help in identifying the critical Competencies, building a framework, adjusting the formal and On-the-Job training to target these competencies. We also help with building a sustainable assessment process to assure that only fully competent individuals are assigned to performing critical tasks, and a process for the organization to determine those competencies and develop people to required competence levels. P3A will also advise customers which competencies are critical and require a justifiable investment, versus those that can be sufficiently managed with a “light touch” and a lower investment.